Never respond to emails asking for personal information.
If you need to update your information online, use the normal process you've used before, or open a new browser window and type in the website address of our bank's page. www.fsbcarthage.com
If a website address is unfamiliar, it's probably not real.
Only use the address that you have used before, or start at your normal homepage.
Always report fraudulent or suspicious email to your Internet Service Provider.
Reporting instances of phisher site spams will help get these fake websites shut down before they can do any harm.
Most companies require you to log in to a secure site.
Look for the lock at the bottom of your browser and "https" in front of the website address.
If you have any doubts about an email or website, contact the legitimate company directly.
FSB&T will never send an unsolicited email asking for personal information.
FSB&T Security Measures
Transactions made on our web site are absolutely safe. FSB&T and our technology partners use only the latest technologies to ensure that online access is secure for our valued customers. You can be completely confident of the following security measures:
All information exchanged between your PC and our computers is encrypted. In other words, Secure Sockets Layers (SSL) utilize mathematical formulas to "encrypt" or hide information from prying eyes on the Internet with 128-bit encryption - the strongest encryption available. In addition, if the system detects that data was added or deleted after you sent it to the bank, it will sever the connection in order to guard against further tampering. The most popular browsers have the SSL security feature built in.
Our computer system does not connect directly to the Internet. Instead, it is isolated from the network via a "firewall." A firewall is a combination of software and hardware products that designate parameters and control and limit the access that outside computers have to the bank's internal network and databases. You can feel secure knowing that our firewall protects your personal information from unauthorized access.
Your Password and User ID can never be accessed or downloaded by anyone on the Internet. Since user passwords can vary greatly, the chance of randomly guessing a password is less than one in 1 billion! The system also checks for invalid logins and automatically disallows a user after three invalid attempts. This prohibits a "hacker" from gaining access to our system and further protects your account information.
Your password is one of the most important security measures. When you receive your Online Access password, please keep it a secret. Memorize it or write it down and keep it in a safe place. Please do not carry your password with you. Ensure that no one watches you enter your password and always close your browser when leaving the computer. It is a good idea to regularly scan your computer for viruses that could be used to capture password keystrokes. You ultimately hold the key to your password security. Not even a bank employee knows your password.
- Never share your password or write it down where it can be accessed.
- Change your password on a regular basis.
- Use the 'Exit' button to end each Online Banking session, not the “back” button.
- Under the 'User Options' button, change your session timeout to a time that meets your needs.
- Balance your account regularly. Internet banking makes it easy!
- Only do business with the companies you know and trust. If you suspect a Web site is not what it claims to be, leave it immediately. Do not follow any of the instructions it presents.
- Only use your credit card number on Internet sites that have a secure, encrypted system (look for the "HTTPS" in the address line or a lock icon).
The same industry standards we have always employed to keep Online Banking secure extend to our Mobile Banking applications and public website as well. You can feel confident in knowing mobile services maintain same security standards as full sites.
Things you can do to protect yourself
- Download the app from reputable sources only - such as iTunes® App Store, BlackBerry® App World, Amazon App store for Android or Google Play.
- Memorize and protect your password – do not share it with anyone and do not keep it stored or written down where it can be accessed.
- Never leave your mobile device unattended - while using the FSBT mobile app or any other mobile activity.
- Wipe data – Issue a full wipe when the device is no longer under your control to protect the data on the phone.
- Software updates – Keep the device updated with the latest releases to ensure latest security updates to the mobile software. 92% of mobile device updates are security related!